VOIP Telephone Systems Offer Advanced Features For Small Businesses


A typical business telephone system consists of at least three main segments: the public switched telephone network (PSTN), the private switched telephone network (PSTX) and the voice over internet protocol (VoIP). A company phone system is usually a multi-line telephone system, encompassing various systems ranging from the standard key phone to the more specialized private branch exchange (PBX). These systems can be operated internally, using leased lines, or can be accessed through IP telephones. The latter are particularly common in call centers, where employees use regular telephones to make inbound and outbound calls to internal computer systems.

In recent years, however, there has been an increasing trend towards VOIP for business communication. For a company with a limited number of telecommunications staff, the initial cost of an individual telephone system may be very high. Add to this the ongoing cost of maintaining and supporting a phone system and it becomes clear that operating a business communications structure can be quite a costly proposition. This is why it is so important for small businesses to consider VOIP phone systems. These phone systems include telephone landlines as well as mobile phone systems.

One of the most advantageous features of the Grandstream Distributor Bahrain is that their systems can be switched and down as needed. This is a significant feature, since a conventional small business telephone system needs to be active almost all the time. Some VOIP providers offer their customers the ability to configure their VOIP telephone system on a rolling average, with a certain period of on/off switched by the customer. This feature can considerably reduce the cost of running a VOIP service, since a minimum of equipment is always connected to the VOIP service.

An additional advantage of the Yealink Business IP Phones Manama over a traditional telephone system is that it does not require central office telephone answering. When the calls come in, the call center representative checks the log on the line to see which employee has taken the call. If there is no answer, the switch goes down and the operator takes the call from the front office. This type of operation costs money and can create a number of problems, especially when the telephone system contains several different lines. With a VOIP telephone system, the entire system is in the central office, making it much more difficult for an answering service to locate the exact location of an individual employee.

Unlike most businesses, VOIP private branch switches do not have a desk phone or an office phone connected to it. All of the employees’ telephone numbers are stored in the private branch switch’s memory instead of the company’s desk phone or the receptionist’s phone. As a result, the system is much less susceptible to telephone answering service call answering service hang-ups. Even when the employee is on the road, all of the employees’ numbers are still stored in the VOIP private branch switch’s memory, making it impossible for the answering service to tell which employee is taking the call.

In addition to the significant cost savings, some small businesses are also finding that the latest VOIP telephone and phone system technology offer highly advanced features that may be very useful. One popular feature available is an ATM card reader. Using an ATM card reader, small businesses can process the use of multiple cards at one time, rather than having to wait to process one card after the other is received and used. The cost of implementing this feature is greatly offset by the savings that it produces in late-night cash shortages and out-of-hours customer service. Other advanced features available include voice mail recording and transcription. When a business uses a VOIP telephone and phone system, these features become even more useful, since the system allows employees to record their own voice mail and then play it back to customers when they return to the office. Learn more about a telephone at https://en.wikipedia.org/wiki/Telephone.

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